Tour Technology Mega Masterclass
Our Tour Technology Masterclass will transform how you prepare for a tour and the quality of experience you offer your guests.
27 Modules, 141 How-To Videos and Articles… it’s everything we’ve taught in our technology classes for years, together in one incredible course!
- Recorded: watch and learn at your own pace.
- Yours forever. Access does not expire.
We’ve bottled up the tools, techniques and tutorials we teach in our popular in-person Tour Technology Workshop and turned it into an online, step-by-step course. And we’ve tripled the amount of material we cover.
You’ll find hundreds of resources, 100+ videos, and it will always be updated as tools advance, and is yours forever, including all the extra modules we’ll add as new tools become available.
What you'll learn
- All Things Video: Creating group farewell videos, YouTube to DVDs & Portable Printers
- Storing Research, Sharing Photos & Custom Mapmaking
- Connecting to the Motor Coach and Displaying Presentations
- Sharing documents, photos and memories with your guests, during and after the tour
Taught by Mitch Bach & Alan Armijo
Mitch and Alan have been leaders in the travel industry when it comes to on-tour use of technology. As educators of tour guides & businesses they've pioneered the teaching and utilization of new apps, techniques and platforms for enhancing guest experience.
25 incredible modules full of new tech tools, specifically for tour directors & guides!
Apps Galore!
How-to tutorials and recommendations for over a hundred of the best apps you should be using
Photography and video apps
Researching and learning destinations
Organizing and accessing your notes and routes
All Things Motor Coach
Connecting your devices to the coach screens
Sharing YouTube videos without the internet
Games, quizzes, and other fun activities
Creating presentations
Organizing Your Notes, Routes and Career
Our recommended way of organizing your notes and research for easy access
Creating customized maps and itineraries for you or your guests
Scanning documents & storing everything in the cloud for easy access across all devices
Apps to track and categorize expenses and receipts
Creating an availability calendar to give to operators and clients
Wow moments using Video & Photography
Creating a farewell video for your guests
Designing & Printing photos as keepsakes
The best free tools for editing and enhancing your images of people and places
And so much more!
Tools for earning side income as a guide
QR codes
Ways to share photos and documents with guests
Communicating with guests
Fun with students
Social media
Complete Course Outline
Mastering new technology is tough for anyone, at any age! But it’s a crucial skillset that is only becoming increasingly important to tour directors & guides.
- Introduction to The Cloud
- Why organize your notes?
- Guided, step-by-step tutorials to set up your notes
Google offers over a hundred free apps for your computer, phone and tablet. Learning to use them effectively will be an incredible boost to your productivity, organization, and the service you offer your travelers!
- The Basics of Google’s applications
- Drive
- Maps
- Docs
- Sheets
- Forms
- Slides
- Calendar
- Sites
- Flights
- Photos
Google Maps is great. But there is so much more out there.
- How to use advanced features of Google Maps & MyMaps to keep your life organized
- Apps for offline viewing
- The killer website that makes customized maps to share with your guests
- All the cables, adapters and cards you will need
- The different kinds of bus configurations
- Our secret special methods for connecting in difficult situations
- Links for buying the items mentioned
When you can’t connect to the coach screens using cables, you can still burn DVDs of YouTube videos and your presentations. We’ll run you through all the steps for how to to do this.
We’ve broken down our entire library of favorite YouTube videos into categories for you, such as…
- fun trivia
- group games
- funny time wasters
- sad/powerful
- content for dozens of specific destinations
Presentations on the coach make your tours come alive, and allow you to expand how you communicate with your travelers, students or adults. We’ll teach you how to create effective presentations no matter what devices you have.
There is so much good content out there for smartphones to help you learn destinations… we’ll cover dozens of apps here!
When you’re at a museum looking at endless labels of information, or have a book with a great story, we’ll teach you how to turn photos you take of pages or placards into editable text in your notes app.
The Group Farewell Video is just simply one of the best ways to create a powerful emotional finale for your tour, increasing tips and improving review scores. It’s a winner.
It’s easy to take photos with your smartphone, and even easier to take very bad ones. Great photography makes your tours look better, impressing your guests and anyone spying on you on social media!
We’ll share our arsenal of favorite apps to turn your photos into magical memories.
Pooling photos together as a group, or sharing an album with your travelers, is one of the best ways to ensure guests feel loved by you! So many times they miss a stop because they didn’t get off the bus or were on the wrong side. Sharing a group album is an awesome service for your guests.
We are big fans of using printed photos as a grand finale wow moment for your travelers, or a prize for a photo context. We’ll share our favorite ways we done this to delight our guests for years now.
Your TD Intro Video is your visual calling card for tour operators. Make it stand out with good lighting, scripting, and editing, all of which we’ll teach you here.
There are some great apps and ways you can stay in touch with your guests while traveling, sending group messages and interacting with them through their phones. We’ll break down the best practices.
So many fun games and activities utilize technology! Whether students or adults, we’ll let our hair down (what’s remaining) and share the tools and games we love to play with guests.
There are new possibilities out there now for making sure you’re heard by your guests. We’ll run you through your options and our recommendations, from devices to apps.
Facebook can be a useful tool for connecting with your travelers, and other colleagues.
We’ll cover all the best practices for how tour directors & guides should be using Facebook.
Instagram is incredible for travel professionals! It’s a great way to show off your experiences, connect with new audiences, and find likeminded individuals.
We’ll cover:
- The difference between Stories, Reels, Guides, Posts and more…
- How to create a link page
- Tools for hashtag generation
- Photography & Content Tips
Watch as we build a personal website together!
- How to create a simple, professional website
- Using your website to keep in touch with guests
- Blogging: sharing your passion for travel
- The best services to use
- Website design principles
- How to keep track of expenses
- Handling receipts electronically
- Free accounting websites
- Keeping your finances organized
Going “cashless” is a new post-pandemic trend. Many guests finish a trip and don’t have enough cash to tip you properly. We’ll look at:
- the devices and apps that make tipping you easy
- how to share your payment account information with guests easily
- best practices for tracking and reconciling tips on the back end
Everyone learned how to use QR codes during the pandemic. We’ll cover:
- how to create your own codes
- how to share the codes with tour guests
- creative uses for the codes, including everything from a virtual tip jar to scavenger hunts
We’ll look at the best practices for making your own:
- business card
- resume
- documents for your guests
- 27 Recorded Modules, 141 Videos & Articles
- Hundreds of Recommendations and Resources
- Mitch Bach & Alan Armijo
Lifetime Access
Certificate of Completion
100% Online
Access to Community Discussion Group
Enroll Any Time
Thank you so much for your tech class, it's revolutionized how I think about my tours!
