How to Wow: Crafting Unforgettable Tour Moments
COMING IN JANUARY
Guests don’t remember everything about a tour. They remember the highs and the lows. In this workshop, we use this psychological fact to help you design tour experiences that are memorable, or “sticky” in all the right ways.
Crafting a wow moment, using principles like surprise and delight, anticipation, emotional bonding, and involving the senses will make your tours come alive in a new, special way.
What you'll learn
- The psychological principles behind memorable experiences
- How to use the five senses to make a tour more memorable
- How to use the principles of surprise & delight
- Involving Emotion, Anticipation, and a sense of Adventure & Togetherness
Taught by Mitch Bach
Mitch was a tour guide, manager and operator for over 15 years, responsible for designing incredible travel experiences both as a guide and the behind-the-scenes designer. He became obsessed with the power of a memorable wow moment to transform a guest's travel experience.
Course Outline
- 10 instructional videos
- 10-page PDF of ideas and strategies
- Mitch Bach
Lifetime Access
Certificate of Completion
100% Online
Access to Community Discussion Group
Enroll Any Time
This course will be available soon. Please contact us with any questions.
The How to Wow course changed what I was focusing on in my tours!
Shawna
